Moments of hesitation, unclear labels, and the quiet relief when something simply works.
Designer
I design at the intersection of behavior, detail, and intent
Transforming friction into clarity and complexity into something that feels simple.
Moments of hesitation, unclear labels, and the quiet relief when something simply works.
Observe first, sketch early, test often, and refine until the interface feels effortless.
Systematic, user-centered, and detail driven elements. Reducing complexity while maintaining clarity and consistency.
Selected Work
Crafting a Seamless Plug And Charge Experience by Reducing Cross Platform Friction
Human moment: Reduce anxiety in the first 60 seconds of the experience.
Redesigned the core structure, roles, and workflows of CPMS to support large scale EV charge point operations
Human moment: Make complex decisions feel simpler, lighter and more seamless.
SaaS used to manage and control a large number of devices, such as cameras, controllers, displays, etc, within an organization.
Human moment: Keep the interface familiar while making discovery feel effortless.
Design Field Notes
Running notebook of things I have learned while working on products. User insights, decisions, and the tradeoffs that shaped the final experience. Less about outcomes, more about how the thinking evolved.
Journey
Shell Recharge Solutions
Aug 2025 - Present
Led end-to-end UX strategy for Plug & Charge across B2B, B2C, B2B2C, and third-party MSP ecosystems, driving user research, discovery, journey mapping, problem definition, prototyping, and usability validation.
Shell Recharge Solutions
May 2023 - Aug 2025
Redesigned Charge Point Management System for internal operations and external enterprise customers, resulting in 30% reduction in support tickets by improving information architecture, error handling, and system feedback loops.
Kloudspot
Feb 2022 - May 2023
Designed end-to-end experience for a SaaS device management platform, enabling users to monitor, configure, and manage devices at scale, improving platform usability and admin efficiency.
DXC Technology
June 2021 - Feb 2022
Engineered responsive, enterprise-grade user interfaces for Zurich Insurance, translating design specifications into scalable, brand-aligned, and accessibility-compliant front-end solutions.
About Me
Hello, I'm Soumya.
Designer working on complex systems and real world workflows.
My work brings together research, structure, and interaction design. I use different tools and approaches to explore ideas quickly and test what works. What matters to me is making things easier to understand, helping users make decisions with confidence, and building products that still feel simple as they scale.
Get In Touch
Around product and design.